DCSE Desktop 2013 Q & A

Q1: Which Product family is optimal for graphic rendering and complex data analysis?
Ans: Precision

Q2: To determine if a system has a bad memory DIMM, you should:
Ans: Remove all memory modules except memory in the 1st slot.

Q3: Which checks should you perform when a faulty processor is suspected?
Ans: Thermal and Beep codes

Q4: Which of the Following are reasons you might go into the BIOS?
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware

Q5: What precautions should you take to help prevent electrostatic discharge?
Ans: Handle components by the edges.
Wear a fully-gronded ESD wrist strap.
Remove plastic bags, Styrofoam, and tape from work area.

Q6: What should you do before starting troubleshooting a problem?
Ans: Whenever possible, check that the system has the latest BIOS version.

Q7: Why should ZIF socket T covers be replaced on system boards for returns?
Ans: To protect the socket pins.

Q8: Which innovation supersedes older BIOS in dell portable and desktop computers?
Ans: UEFI BIOS.

Q9: When replacing the USB 3.0 cable in the Precision T7600.What will need to be removed?
Ans: System Board

Q10: A desktop will not boot.The PSA/ePSA indicates that the hard drive pass checks.
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Missing operating system

Q11: What should you do before replacing a hard drive?
Ans: Run the hard drive self-test

Q12: Working on a desktop, you remove the system DIMMs and switch power back on.the system does not beep.what can you conclude from this?
Ans: System Board is bad.

Q13: Which key do you press during power-on to access the bios interface?
Ans: .

Q14: The newest Optiplex systems indicate faults by means of:
Ans: The Power Button LED.

Q15: Where will you find a BIST(built-in self-test) button on an Optiplex or Precision computer?
Ans: On the power supply unit.

Q16: What do newer Optiplex systems use to mount fans to the system?
Ans: Rubber Grommets instead of screws.

Q17: Working with the Precision R5500.in which first available slot should you install the PSU?
Ans: Lowest slot.

Q18: Which of these computers have VESA mount brackets?
Ans: Optiplex 9010 AIO
Inspiron 2330 AIO

Q19: Which portfolio has a model which may be housed in the data Center?
Ans: Precision.

Q20: You should always check the service tag to ensure that you are servicing the right system:
Ans: True

Q21: Best practices when handling parts(motherboards,cards,HDDs,etc;) include:
Ans: Lifting and Holding edges and sides of part